Shipping policy
Shipping Policy
Order processing
All orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays are processed the next business day.
You will receive an email confirmation once your order is placed and a tracking link once it is dispatched.
Shipping charges
Orders above ₹499 ship free. Shipping charges for orders below ₹499 are calculated at checkout.
Delivery timelines
We ship across India through third-party courier partners. Delivery timelines vary based on your location and are estimated at checkout. While we do our best to ensure timely delivery, we are not responsible for delays caused by the courier partner.
Order tracking
Once dispatched, you will receive a tracking link via email and SMS. You can also track your order at theholybites.com/pages/track-order.
Damaged shipments
If your order arrives with a visibly damaged or tampered outer box, do not accept the delivery. Please refer to our Refund & Returns Policy for next steps.
Contact us
Email: theholybites.care@hotmail.com
WhatsApp: +91 63645 34594
Monday to Saturday, 10am to 6pm IST
This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Belagavi, Karnataka.